Frequently Asked Questions

Order

Yes, it is possible. Please contact our sales person for further information.

Yes, you can place a small test order of 1-10 custom paper packaging products to review your particular size and design before committing to a larger order. 

15 working days after approval of white sample and color proof.

Yes. For producing an existing design, you should provide us the die-line files.

Quotes

Pls send us your artwork to our sales person’s email and our team will quote for you on the same day. 

The validity period of the quotation is preset to 3 months. If the customer has special reasons to extend the validity period, we can also cooperate as much as possible.

Pricing is generally a factor of six things:

  • Dimensions (depth is the most influential measurement on pricing)
  • Packaging style
  • Percentage of ink coverage (how much ink is needed to print your design)
  • Material (premium materials result in a higher price)
  • Quantity (higher quantities = significant unit cost savings)
  • Print options (options like White Ink or double-sided printing result in a higher price)

If you have questions about pricing or choices that can affect your order, our sales team  is happy to help!

We do! The more packagings you order, the lower the unit price.

Shipment

Shenzhen Yantian Port, China

In general, forwarder is specified by the client. If you don’t specify a forwarder, we can provide one for you.

When you order multiple items, we note that your jobs are related, but cannot guarantee that they will be combined for shipping. Due to proof approvals and the manufacturing process, there is a possibility that they will enter production at different times and possibly even on different production lines. If you have any questions about shipping on your particular order, pls contact our sales team.

Samples

It usually takes 7-10 working days to make the first sample. Each revision will take 4-5 working days.

Please provide your products and die cut to make a white sample.

 

Makes a color sample will take 5-7 working days.

There are several tests you can consider to do:

  • Loading Test:
  • Drop Test:
  • Shock Box Test:
 

Printing

Yes, we do. For printing pantone color, you must provide us the pantone number. And for the color accurate, a piece of color sample is recommended.

Offset printing for display unit and Flexo printing for carton box or postal box.

We offer three types of printing in-house: Offset litho, flexographic, and large format digital. Each type of printing has a “sweet spot” based on quantity and your overall graphic needs. We will recommend the appropriate printing process based on your project needs.

 

Design

Our professional services are mainly structural design and printing. We have not in-house image design services. In general, customers will choose to hand over the work of image design to the design company.

  • Plastic Hooks
  • Plastic Clip
  • Rotating Plate
  • Price Tag Bar (On shelf-talker / On Hook)
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